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Level 4 Network Engineer
At Skills Training UK we go further in fully understanding what it is that our employer clients want to achieve from their training. We work as their partner in delivering on that vision, developing stronger employees who work well as individuals and as part of a team.
This apprenticeship is designed for individuals specialising in the design, installation, maintenance and support of IT networks within an organisation or between organisations.
Typical job roles: Network Technician, Network Engineer, Systems Engineer, Network Administrator
The learner must have the knowledge to be able to carry out (as a minimum) the list below:
- Design simple networks from a well-defined specification and apply appropriate security products and processes
- Install and configure network components including switches, routers and firewalls
- Optimise the performance of network systems and services
- Monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment
- Apply diagnostic tools and techniques to identify the causes of network performance issues
- Apply structured approaches to troubleshooting network issues and repair faults in hardware, software products and the network
- Undertake system upgrades to network hardware, software and operating systems
- Integrate network related software into an existing network environment
- Interpret written requirements and technical specifications for network activities and maintain accurate records of network maintenance activities
- Log and respond to network service calls and provide technical network support to end users as required
- Document work is done in accordance with agreed procedures
- Operate within the parameters of service level agreements, standards and/ or agreed response times
- Operate effectively in the business environment and respond to business issues related to network engineering
The learner must hold Level 3 qualifications, which could include: A levels, a Level 3 apprenticeship or other relevant qualifications. He/she must have a minimum of 12 months experience with this or a similar role. Maths and English qualifications must be held; minimum accepted levels are Grade D GCSE or Level 1 Functional Skills.
The employer must be prepared to provide the learner with the opportunity to carry out work and be part of projects which will enable the learner to produce substantial evidence towards their qualification.
In order to ensure the successful progression of the learner, we request that employers participate in joint reviews of the learner’s progress at regular intervals throughout the apprenticeship. This will help ensure continued and positive progress through the apprenticeship. It will also provide the opportunity to discuss and agree how any issues are to be resolved and how additional stretching and challenging activities can be built in.
Module 1: Network Principles
Module 2: Network Systems and Architecture
Module 3: Network Security
Within this apprenticeship, learners must achieve a minimum of one internationally recognised vendor or professional qualification. The vendor qualifications directly cross reference against the Ofqual-regulated Knowledge Modules (see above) and as such the completion of a vendor qualification then exempts the learner from the corresponding knowledge module.
MTA Cloud and Mobility
Additional vendor qualifications may be available.
Functional Skills (English and Maths)
The Learner must achieve Level 2 English and Maths.
The duration of this apprenticeship is typically 19 months. Please note that the last 3 months of the apprenticeship are allocated for the independent End Point Assessment.
Training and Support from Skills Training UK
During the apprenticeship the learner will have a dedicated trainer-assessor who will visit them within the work place at least once per month in order to support their learning, development of competency and generation of evidence.
This will also be supported between visits by off-site information, advice, guidance, academic progress and technical competence support.
The trainer-assessor will work with the learner and the employer to ensure that all learning needs are being met for both parties. The knowledge modules and vendor qualifications will require formal teaching sessions which may take place within an appropriate area within the workplace or off-site.
Independent End Point Assessment
To successfully complete the apprenticeship, the learner needs to pass an End Point Assessment. This is an independent assessment which has several stages:
A portfolio – this is a collection of evidence from real work projects which have been completed during the apprenticeship
A project – learners will undertake a business related project, within a controlled environment (away from the day to day workplace) over the period of one week
An employer reference – this is usually carried out via a face to face or skype call with an assessor from the end point assessment body
A learner interview – this is carried out via a face to face or skype call with an assessor from the end point assessment body, where questioning will be carried out around the contents of the portfolio and the project in order to verify the learner’s knowledge and competence
The assessor from the end point assessment body will then decide whether to award successful apprentices with a pass, a merit or a distinction.
This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA Level 3 professional competence. Those completing the apprenticeship are eligible to apply for registration.