case studies

Successful learning develops employee leadership skills at Church & Dwight UK

Successful learning develops employee leadership skills at Church & Dwight UK

read more
Move management firm Sargents hails Apprenticeships

Move management firm Sargents hails Apprenticeships

read more
All case studies
0800 612 6224Request a call back

Team Leading

At Skills Training UK we go further in fully understanding what it is that our employer clients want to achieve from their training.

We work as their partner in delivering on that vision, developing stronger employees who work well as individuals and as part of a team.

Why Skills Training UK?

  • We are a market leader in the field of employee development, helping to develop productive, well-motivated employees who make an effective contribution to performance.

  • Our success is built on delivering proven results for employers including increased workplace efficiency, higher levels of customer service and reduced costs.

  • Our Trainer Assessors have relevant experience and achieve the right balance of classroom and workplace learning.

Who is Team Leading for?

Skills Training UK’s bespoke Apprenticeship in Team Leading is for learners who work in, or who want to work in, the business and professional management sector, in job roles such as Team Leader, Section Leader, Floor Leader, Trainee Supervisor, Call Centre Team Manager or Supervisor.

The Apprenticeship leads to a nationally-recognised BTEC Level 2 Diploma in Team Leading and also includes Functional Skills in Maths, English and ICT to Level 1.

What are the training objectives?

The Team Leading Apprenticeship gives the opportunity to:

  • Develop and demonstrate the skills and knowledge to develop the core competencies of the roles above, including team leadership styles, team dynamics, problem solving, providing support, managing the work of teams and communication techniques.
  • Develop personal growth and engagement in learning through the development of personal, learning and thinking skills (PLTS).
  • Have existing skills recognised.
  • Achieve a nationally-recognised Level 2 Diploma.

Training in a Different Class

“Trainers have high levels of vocational skill and practical knowledge and use their experience and expertise well to enrich learning.”

Skills Training UK OFSTED Report 2014

How does the training work?

To achieve the BTEC Level 2 Diploma in Team Leading the individual must develop competence and knowledge across a broad range of Team Leading skills.

Our Trainer Assessors will make regular visits to the workplace to provide guided learning which progresses the apprentice through their qualification.

All training materials are high quality and can be co-branded with any employer.

All training sessions are arranged conveniently with the apprentice to fit with their working day. Sessions can be timed around changing shift patterns or night shifts.

What is involved?

The apprentice must achieve a minimum number of credits (40) to complete their Level 2 Diploma. These comprise of five mandatory units and a minimum number of optional units which are chosen from group B and group C. See below.

Certain units are assignment or test-based and others are evidence-based, which involves providing evidence of competence and knowledge to undertake the tasks.

Mandatory parts of the Level 2 Team Leading Diploma

Units 1-5 (a total of 22 credits) must all be achieved:

  • Manage personal performance and development

  • Communicate work-related information

  • Lead and manage a team

  • Principles of team leading

  • Understand business

Group B options

A minimum of 12 credits must be achieved from Group B. The remaining credits can be taken from Groups B or C.


  • Develop working relationships with colleagues

  • Contribute to meetings in a business environment

  • Principles of equality and diversity in the workplace

Group C options


  • Employee rights and responsibilities

  • Resolve customer service problems

  • Negotiate in a business environment

  • Develop a presentation


Each of the units is made up of specific elements applicable to a team leading role, such as planning and allocating work to a team, giving feedback and leading team briefings.

Assessment takes place through evaluation of workplace performance, presenting evidence, witness testimony and questioning.

A portfolio of evidence is produced to demonstrate that the employee can perform to the described level. Employees will have a Trainer Assessor who will assist in the preparation of the portfolio.

Progression to BTEC Level 3 Management qualification

Skills Training UK offers the opportunity to progress to the Level 3 (Advanced) Apprenticeship in Management on completion of the Level 2 (Intermediate) Diploma.

Download the Team Leading information sheet

For further information please contact us.

Freephone 0800 612 6224